FREE DOWNLOAD - 5 Ways to Become Tough as Nails
http://www.criticalbench.com/tough
I absolutely loved this book for many reasons. It stands the test of time and here are my 6 reasons why...
#1, it's exactly what I need to hear....LISTEN MORE.
I'm a talker and not a very good listener. I love to hear myself talking but I'm learning that by taking control of my desire for the spotlight and being a good listener for others, I will get much farther in life.
I still need a ton of work but that by far was my biggest takeaway with this amazing book.
Another great reason to listen to books sometimes is the narrator really captures the tone of the book. The man who read this story presented it in a way that got my attention. He had an older, more classic sounding voice that seemed to resonate with me so much better than if a young guy my age did the reading....any way, it's worth noting because it stood out to me and got me more interested in the material.
#2, See things from OTHER PEOPLE'S Perspective.
I so often only see things from my perspective and it clouds my mind, makes it harder to listen and gets me frustrated. Not a good mindset to have when trying to connect with someone or have an open line of communication. This is something I've always had difficulty with.
I need to be more understanding...that we all see the world differently based on life experiences. This is the whole "walk a mile in someone else's shoes" mantra before passing judgement on them.
#3, Get REALLY Interested in What Other People Like.
Show interest in someone by asking questions about their hobbies, their family, friends or job. Get them to talk about themselves and then SHUT UP and do #1 as much as you can.
People will remember how much you cared about them. The time you spend with them will be valued and they will even remember you as an amazing conversationalist even though you just asked some questions about them and their lives.
#4, No matter how successful and wealthy you become, NEVER stop being kind to people.
There were some great stories about Presidents and how they remembered people's interests, family members etc...it was remarkable. Imagine a hand written letter from the President of the United States asking about your aging Mom or your ill child....the fact that they cared enough to take time to write to you....
Whether that's the doorman, taxi cab driver, grocery clerk, or lawn guy, everyone is deserving of your respect, a smile, a "hello!" and you shouldn't ever make someone feel beneath you. Just be nice.
Not everyone is going to be CEO or President. We all play a role in this world and sometimes you can make THEIR world brighter just by acknowledging that they are important. They should feel a sense of pride in what they do, even if it's just opening doors and hailing a cab or taking your order or sweeping the floor.
Make "the small people" feel special.
#5, The Sweetest Sound to People is Their Own Name!
Remember names. Do whatever you can to put a face to a name and be sure to use that name as much as you can. People love to hear their own name from others.
When you can remember someone's name, they feel special, like they matter and you establish instant credibility and attention from them.
#6, Always look for the ONE Thing that someone does well and Praise Them for it.
If you're not happy with their overall performance, just stay focused on praising them for what they CAN do well.
Eventually over time, other things that they do will improve because they are yearning for your praise in all things.
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Those are the biggest takeaways from the book. Again, I really enjoyed it and was excited to listen every day going back and forth to work.
ACTION STEP - Easy, become a better listener and take interest in other people that you are trying to build a relationship with. Show that you care about their lives, their hobbies, their families, their favorite sports team or where they grew up. Ask questions and then sit back and let them talk like crazy. They will think that you were the best conversation of the night!
13 Things Mentally Tough People AVOID
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general healthcare resources How to Win Friends & Influence People to be a SUCCESSFUL LEADER | |
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